Frequently asked questions
We ship to all member countries of the European Union.
The preparation time for most of the products is 24/48 hours. It is even possible for your order to be shipped on the very same day if it it has been paid before midday.
The delivery time (4-8 days) will depend on the shipping company and the country of destination.
- Visa
- Mastercard
- American Express
- Apple Pay
- Bancontact
- Google Pay
- iDEAL
- Shop Pay
- UnionPay
- PayPal
- Cryptocurrency (coming soon)
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Of course! Your right to return an item is exactly the same regardless of whether you bought it with a gift voucher or a payment card.